Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Connectra ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Connectra, a mobile and web application owned and operated by Urpro Solutions Private Limited, based in India.
By using our app or website (https://www.urpro.in), you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Information You Provide to Us
- Name, email address, phone number, photo
- Business name, services offered, documents (for partners)
- Ratings, reviews, feedback, and support requests
b. Information Collected Automatically
- Device info, OS version, unique device identifiers
- Usage data, app activity, referral source
- GPS location (if permission is granted)
c. Third-Party Login
If you log in using Google, Apple, or Facebook, we receive basic profile data (name, email, photo).
2. How We Use Your Information
3. Sharing of Information
We do not sell your data.
We may share:
- With trusted service providers (e.g., Firebase, Twilio)
- With law enforcement if legally required
- With your explicit consent for specific purposes
4. Data Retention
We retain your information as long as required to:
5. Your Rights and Choices
6. Children's Privacy
Connectra is not designed for children under 13. We do not knowingly collect their data.
7. Security
We take precautions to safeguard your data, though no system is 100% secure.
8. International Transfers
Data may be stored and processed in India, regardless of your location.
9. Updates to This Policy
We may update this page. Changes will be communicated via app notifications or email.